Frequently Asked Questions

To buy your SIM card is quick and easy. Simply click “Buy My SIM Card” button and follow the easy steps. Select the country you are visiting, introduce your email, checkout and one of our agent will give you your SIM CARD.

Activating your SIM card is quick and easy. Simply insert the SIM card into your unlocked mobile device upon arrival at your destination. We take care of the rest.

Unfortunately, our SIM cards do not support number portability. When you use our SIM card, you will be assigned a temporary local number specific to the country you are visiting. However, you can still inform your contacts about your temporary number to ensure they can reach you during your travels.

Yes, you can keep your whatsapp number when using our SIM card.

If you exceed your data allowance simply go to the email we sent you when you purchased your SIM card and you will find a link to recharge it.

Yes, but not every SIM card is valid for every country. Please see the information regarding the countries supported for each SIM card you are buying.

It depends on the country you are visiting. It will be specified in the details.